Terms of Service
Effective Date: August 4, 2024
​
1. Acceptance of Terms
By accessing and using the Gondwana Collective website, you agree to comply with these Terms of Service.
2. Services Provided
Gondwana Collective offers Heritage Walks, City Walking Tours, and outstation tours. Event registration and payment collection are facilitated through our website, hosted on Wix, and payments are processed by Razorpay.
3. User Conduct
You agree to use our website only for lawful purposes. You are prohibited from using the site to engage in any fraudulent activity or violate any applicable laws.
​
4. Event Registration
-
Scheduled Walks: We have intentionally kept the prices of our scheduled walks low to allow full affordability. The rates are normally all-inclusive and cover guide fees, tea/coffee/water, entry tickets (if any), and transportation during the tour.
-
Day and Special Tours: Prices for our day tours and other special tours may vary. When we open booking via this website and social media, the prices will be announced.
-
Private and On-Demand Tours: Please confirm all on-demand/private walking tours at least 48 hours before the preferred date. All private day tours need to be confirmed at least 72 hours before the preferred date.
-
Payment: We confirm tour bookings only upon receipt of payment. For private/on-demand tours, full payment is required at the time of booking. If a private tour is booked more than a month in advance, a confirmation can be secured by paying 50% of the total tour costs. The balance is payable at least a month before the tour date to retain the booking.
-
Subsequent Changes: Any cancellations or alterations will be as per our Cancellation Policy.
5. Right to Refuse Participation
The Company reserves the right to accept or reject any person as a Participant prior to beginning a Tour, or to expel any Participant from the Tour once it has begun.
6. Religious and Holy Sites
Entrance to religious and holy places may be prohibited on grounds of inappropriate clothing. The Company shall not be responsible for such restrictions during the Tours.
7. Participant Responsibilities
Participants are responsible for their personal belongings, including video cameras and cameras, and must bear any related expenses or fees.
8. Prohibited Activities
Smoking and the consumption of alcoholic beverages are strictly prohibited during the Tours.
9. Intellectual Property
-
Narratives and Content: Any form of note-taking, and video or audio recording is not allowed on our tours without prior permission. Our research, scripts, and stories are our intellectual property. Please do not copy or reproduce our narratives in any form.
-
Use of Content: If you are a guide, travel writer, or blogger, please obtain our express written consent before the tour.
10. Photography and Media
The Company may use photographs taken during the Tours for publication on its websites, in print advertising, and for promotional literature. Although verbal consent will be taken from participants at the start of the tour, as outlined in our Privacy Policy.
11. Limitation of Liability
Gondwana Collective is not liable for any direct, indirect, incidental, or consequential damages arising from the use of our website or participation in our events.
12. Amendments
We may update these Terms of Service from time to time. Any changes will be posted on this page, and your continued use of the site signifies your acceptance of the updated terms.
13. Contact Information
For any questions regarding these Terms of Service, please contact us at hello@thegondwana.com